Returns
RETURNS MANAGEMENT
We want to provide a smooth and transparent shopping experience. Here are the conditions and steps to follow to make a return:
Deadline to make a request
- You have 7 days from receipt of the product to submit a return request.
Possible options
- Exchange : Get a replacement for another product
- Refund : The amount of the product will be refunded to you once the return has been validated.
Conditions for return
- The product must be returned in its original condition .
- The original packaging must be intact and included in the return.
Return costs
- Return costs are the responsibility of the buyer . We recommend using a tracked delivery method to ensure receipt of the package by our services.
Procedure to follow
- Contact us by email at contact@tigertrackmoto.com
- Indicate your order number, the reason for the return and your choice between exchange or refund.
- Follow the instructions that will be communicated to you for shipping the product.
For any further questions, our customer service remains at your disposal.